Sony Replacement XBR LCD Tv
Just a few years in the past I purchased a brand new Sony KDS-50A200 LCD television. At the time, I had executed a ton of analysis on which TV I wanted to get and landed on the Sony. As soon as I purchased it, it turned out to be a unbelievable purchase and we've got used it day by day ever since. The only additional buy I made is for a replacement bulb 6 months ago.
Fast forward to some weeks ago. I came dwelling someday to find a unusual green 'tint' to all the things that displayed on the TV. I had assumed that whereas I used to be out somebody had inadvertently changed a coloration setting (or something) and started to "fiddle" with it. I regularly discovered that this wasn't the case. Not only had the picture develop into tinted, all the menus themselves had a light-weight inexperienced hue to them. A number of irritating moments later, I went to the web to search for a solution.
It turns out getting into "Sony SXRD inexperienced tint" in Google will return a bunch of hits about folks that have the very same downside as I do. The underlying downside appears to be with the "optical block" and is a recognized subject with one of these Sony tv (I additionally found out that there was a class action lawsuit a while again concerning this problem as nicely). So, sadly, no quick fix or magic "reset" button. As the TV was out of guarantee, I believed I was caught with a green tinted television.
Yesterday, I made one last try to find a resolution. In my search I came across some information about how Sony was making an attempt to make things right with effected customers by offering discounted costs on alternative televisions. Since I had little to lose, I contact Sony through e-mail by way of their technical help website. In simply a couple of hours I heard back from them and provided them extra particulars on the issue, and the serial quantity from my television. This morning I acquired one other e-mail from them confirming that I have the optical block subject and providing me some low-priced substitute TVs:
"Unfortunately, based mostly on your responses it appears that your TV has an optical block issue. Sony values you as our customer and as such, my subsequent step is to get you in contact with our customer relations team. I've already assigned your file to them.
They are going to be sending you an e-mail inside 2 business days (M-F) offering you an opportunity to interchange your current TV with one among our new TV's at a reduced buy price. These new TV's are LCD flat panel designs which don't use an optical block. They also do not require alternative lamps."
Then I obtained the next with the offer particulars:
Thank you for contacting the Sony Change Dept.,
We are going to present you an offer to exchange your television.
KDL55EX500 $200.00 + local sales tax
KDL46EX500 $25.00 + native sales tax
I seemed these up and they're each highly-rated TVs value well over the asking price. In sooner or later I went from the man with the green-tinted TV from hell, to getting a greater replacement TV for an enormous low cost! Solution to go Sony!
I've contacted them and offered the necessary information and paid for my substitute TV (and am just ready my new TV to arrive). If you happen to're in the same boat, go ahead and check out contacting Sony. There response was incredibly quick and all the things labored out effectively for me. What have you ever bought to lose?
Sony Replacement XBR LCD Tv
Just a few years in the past I purchased a brand new Sony KDS-50A200 LCD television. At the time, I had executed a ton of analysis on which TV I wanted to get and landed on the Sony. As soon as I purchased it, it turned out to be a unbelievable purchase and we've got used it day by day ever since. The only additional buy I made is for a replacement bulb 6 months ago.
Fast forward to some weeks ago. I came dwelling someday to find a unusual green 'tint' to all the things that displayed on the TV. I had assumed that whereas I used to be out somebody had inadvertently changed a coloration setting (or something) and started to "fiddle" with it. I regularly discovered that this wasn't the case. Not only had the picture develop into tinted, all the menus themselves had a light-weight inexperienced hue to them. A number of irritating moments later, I went to the web to search for a solution.
It turns out getting into "Sony SXRD inexperienced tint" in Google will return a bunch of hits about folks that have the very same downside as I do. The underlying downside appears to be with the "optical block" and is a recognized subject with one of these Sony tv (I additionally found out that there was a class action lawsuit a while again concerning this problem as nicely). So, sadly, no quick fix or magic "reset" button. As the TV was out of guarantee, I believed I was caught with a green tinted television.
Yesterday, I made one last try to find a resolution. In my search I came across some information about how Sony was making an attempt to make things right with effected customers by offering discounted costs on alternative televisions. Since I had little to lose, I contact Sony through e-mail by way of their technical help website. In simply a couple of hours I heard back from them and provided them extra particulars on the issue, and the serial quantity from my television. This morning I acquired one other e-mail from them confirming that I have the optical block subject and providing me some low-priced substitute TVs:
"Unfortunately, based mostly on your responses it appears that your TV has an optical block issue. Sony values you as our customer and as such, my subsequent step is to get you in contact with our customer relations team. I've already assigned your file to them.
They are going to be sending you an e-mail inside 2 business days (M-F) offering you an opportunity to interchange your current TV with one among our new TV's at a reduced buy price. These new TV's are LCD flat panel designs which don't use an optical block. They also do not require alternative lamps."
Then I obtained the next with the offer particulars:
Thank you for contacting the Sony Change Dept.,
We are going to present you an offer to exchange your television.
KDL55EX500 $200.00 + local sales tax
KDL46EX500 $25.00 + native sales tax
I seemed these up and they're each highly-rated TVs value well over the asking price. In sooner or later I went from the man with the green-tinted TV from hell, to getting a greater replacement TV for an enormous low cost! Solution to go Sony!
I've contacted them and offered the necessary information and paid for my substitute TV (and am just ready my new TV to arrive). If you happen to're in the same boat, go ahead and check out contacting Sony. There response was incredibly quick and all the things labored out effectively for me. What have you ever bought to lose?
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